Job Overview
Business Unit: Payments and Digital Financial Services
Geographical Area: Zimbabwe
Department: Payments and Digital Financial Services
Vacancy Manager: Card Services Manager
Purpose of the job
Responsible for card (Visa, MasterCard and Zimswitch) research and product innovation.
Main Focus Areas
Business Case Formulation
- Provide assistance with business cases for new product development
- Provide business support for card processes and onboarding activities
- Working with projects team to ensure projects are tracked and delivered on time
- Conduct market intelligence and competitor analysis for card portfolio
- Assist with training programs for new card products and existing products
- Develop marketing strategies for card products
- Card analytics for the different card products
Business Case Formulation
- Assist payments and digital financial services leadership with latest trends in payments and financial services or changes in technology that will impact financial services
- Continuous review of existing products to remain competitive in the market
- Regular engagement with branch and head office unit staff to create awareness of digital banking products
Product Testing & Governance Processes
- Timely presentation of competitor analysis to aid payments strategy formulation
- Establish and manage product introduction cycle – user testing, process mapping, advertising materials, campaigns
- Contribute towards promoting a digital banking culture within the organization
- Maintain all product governance paper
Stakeholder relationship management
- Build strong relationships across the business
- Lead by example in building strong internal and external relationships, displaying sound abilities to listen, advise, influence, negotiate and make presentations at all levels
- Identify opportunities to leverage opportunities and share knowledge and lessons learn
Qualifications and Work Experience
- Business Degree
- Experience in same or similar role involving Digital Banking, Business Development, Research, Business Innovation
Technical Prerequisites:
- Knowledge of new product governance, control and risk management
- Knowledge of the full MS Office suite and MS Projects
- Ability to understand Technical Architecture of all existing and proposed solutions for digital banking
- Defines SIT, UAT, POST Implementation conditions.
- Develops accurate and complete test plans.
- Leads testing efforts.
- Ensures issues are identified, tracked, reported on and resolved in a timely manner.
- Works with channel owners to identify required changes. Communicates needed changes to development team.
- Identifies and documents system deficiencies and recommends solutions.
Job Related Knowledge
- Knowledge of new product governance, control and risk management
- Knowledge of the full MS Office suite and MS Projects
- Ability to understand Technical Architecture of all existing and proposed solutions for digital banking
Interested applicants who meet the job requirements should e-mail their CVs to Careerszim@bancabc.com with the Heading: “Card Analyst” or hand deliver to Human Capital Administration offices
APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.
Closing Date: 3 July 2020 @1630hrs
Job Detail
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Career LevelOther
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QualificationDegree
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Experience3-5 Years