UNICEF seeks a Communication Officer (Digital) | Jobs263

Communication Officer (Digital), (NO-2), Harare, Zimbabwe # 113873 – Temporary Appointment (6 months)

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UNICEF Zimbabwe
  • Post Date: July 11, 2020
  • Applications 0
  • Views 346
Job Overview

Job Number: 532805 | Vacancy Link
Locations: Africa: Zimbabwe
Work Type : Temporary Appointment

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Equity

UNICEF has been operating in Zimbabwe since 1982. We are a team of passionate professionals committed to the protection and fulfillment of children’s rights.

The current UNICEF-Government of Zimbabwe Country Programme of Cooperation (2016-2020) aims to support Zimbabwe to sustain and build upon the gains achieved for children during the 2012-2015 Country Programme of Cooperation. The programme focuses on improving the quality of social services, increasing access to services, and helping to build national and sub-national capacities to provide low-cost, high-impact interventions for all children, especially the most vulnerable.

For more information about UNICEF Zimbabwe please click here

You can also access and explore all new UNICEF vacancies and create job alerts via the UNICEF Zimbabwe website link below:


How can you make a difference?

A challenging and exciting job opportunity of Communication Officer (Digital) at NO-2 level has arisen within UNICEF Zimbabwe’s Communication Section. The Communication Officer assists in planning, implementing, monitoring and evaluating an advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF’s mission and objectives in the country, and enhance the organization’s credibility and brand. This position will particularly focus on external communications for digital platforms managed by UNICEF including the Internet of Good Things, COVID-19 Information Hubs and U-Report.

Summary of key functions/accountabilities:

Support to further development and promotion of the Internet of Good Things (IoGT), COVID-19 Information Hubs and U-Report digital platforms:

The content development and uploading of materials to the IoGT, COVID Information Hubs and working with sections and ICT on the development of U-Report Polls.

Duties & Tasks

  • Lead on planning, developing and producing content for various digital channels, namely, The Internet of Good Things, the COVID-19 Information Hubs and U-Report.
  • Support the ICT section in the management of these digital platforms and uploading and management of content used on them.
  • Support the reconstitution of the Zimbabwe U-Report steering committee and create Standard Operating Procedures to be followed by all sections and partners using the U-Report platform.

Assist with requests from sections and partners wishing to utilise U-Report polls and lead on crafting engaging and useful questionnaires for the platform. Assist with the analysis and consolidation of results from U-Report. Provide recommendations from the results to section and partners about the effectiveness of U-Report results. Assist in setting up a system to ensure that the information collected via U-report is available to the program sections to guide their activities.

  • Support the on-going promotion of the IoGT and the COVID-19 Information Hubs.
  • Support sections to create new content and sections for the COVID-19 Information Hubs
  • Support designers and sections in managing existing content that needs to be designed into IoGT friendly formats and facilitate translations into local languages.

Communication materials

The production of communication products and materials are timely executed and followed up to support country emergency related communication activities, regional and global campaigns and priorities, donor visibility and to support a wide variety of communications materials production from sections.

Duties & Tasks

  • Gather content and coverage of relevant country efforts to identify effective relevant country programme activities and results. Develop complementary, country specific and local community materials and activities. Assist with content and story generation about the digital platforms.
  • Produce advocacy and communication materials (e.g. briefing notes, images, video, web pages, etc.) that meet the country and global standards
  • Assist in drafting and editing articles, press releases, human interest stories and other advocacy/information materials for both web-based and traditional media, as appropriate.
  • Follow up on the production of advocacy and communication materials (e.g., films, videos, audio-visuals, etc.), and oversee the qualitative aspects of production, (e.g., quality control, translations, reviews of layout and graphic design etc.)
  • Establish or maintain an up-to-date documentation centre for communication materials including publications, press releases and clippings, photographs, audio-visual materials, web resources etc.
  • Recommend appropriate information and communication materials for use in media, and other advocacy and communication activities; recommend the appropriateness, quality and dissemination of printed and audio-visual materials.
  • Recommend established contacts, networks, resources and processes to support communication activities.

Monitoring and evaluation

Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of communication efforts. Ensure results and reports are prepared and shared on a timely basis.

Duties & Tasks

  • Contribute to various reporting requirements for these digital communications platforms and by coordinating appropriate audience research and compiling and analysing relevant data.
  • Monitor and evaluate the appropriate and timely dissemination of advocacy and communication materials to target audiences and participate in the evaluation of their impact. Monitor and evaluate the use and effectiveness of media materials.
  • Monitor the public perception and moderate comments and user generated content that comes through the Internet of Good Things web platform.
  • Ensure good quality data collection, analysis and evaluation and reporting to ensure effective communication strategies, planning and effective and efficient advocacy.
  • Undertake lessons learned review of successful and unsuccessful communication

For more information on the job description, please follow this link VA Communication Officer – Digital Platforms JD.pdf

To qualify as an advocate for every child you will have…


  • University degree in Communications, Journalism, Public Relations, Communications for Development.

Work Experience

  • Two years practical professional work experience in communication, print and broadcast media, interactive digital media, website and digital technology development and management.
  • Field work experience in Zimbabwe or the region.
  • Background/familiarity with Emergency situations.

Language Proficiency

  • Fluency in English
  • Knowledge of one of the local language of the duty station is an asset.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are…

  • Builds and maintains partnerships
  • Demonstrates self-awareness and ethical awareness
  • Drive to achieve results for impact
  • Innovates and embraces change
  • Manages ambiguity and complexity
  • Thinks and acts strategically
  • Works collaboratively with others

Detailed information on UNICEF’s competency framework can be viewed here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


  • Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
  • Please note that UNICEF does not charge a fee or require personal banking details at any stage of the recruitment process.

Closing Date Sun Jul 19 2020 23:55:00 GMT+0200 (Central Africa Time)

Job Detail
  • Career LevelOfficer
  • QualificationDegree
  • Experience1-3 Years
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