WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
These jobs are located in Headquarters (HQ) and Country Offices (COs). Staff Counsellors report to the Director or the designate, and functionally to the Regional Staff Counsellor. When required, a few large Country Offices may share one Staff Counsellor. This job requires regular or on short-notice travelling to Country/Area/Field offices.
To provide efficient and effective psychological counselling to staff requiring support related to work-place difficulties or personal issues. A large emphasis is placed on extensive engagement with staff and promotion of staff well-being.
- Provide active psychological support including during emergencies and/or after critical incidents to ensure continued staff well-being and that managers and staff are provided with the effective support to manage change.
- Actively engage with management and staff to establish relationships based on trust and respect;
- Provide pre and post deployment briefings to staff deployed to hardship duty stations through briefings, counselling sessions and other activities to ensure proactive support is extended to staff.
- Work closely and collaboratively with managers at all levels in the Country to ensure a psychologically healthy work place;
- Support and maintain the WFP Peer Support Volunteer Network (PSV) through training and supervision.
- Maintain the highest ethical standards related to the provision of psychological services consistent with the Wellness Division Ethical Guidelines and Standards of Practice;
- Prepare comprehensive reports, plan budget for missions, trainings, plan, and implement other staff counselling activities to ensure the provision of cohesive counselling services.
- Maintain at all times, high standard of professional ethics and confidentiality consistent with the Wellness Division Ethical Guidelines and Standards of Practice, actively engage with management and staff, listen to their concerns, and stay approachable.
- Other as required.
- Advanced university degree (Doctorate, Masters or equivalent) in Clinical or Counselling Psychology, Psychiatry or demonstrably equivalent studies from a recognized institution. Registration as a mental health professional in the country of origin is required.
- Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.
- Minimum five (5) years of progressively responsible professional post graduate experience relevant to the field is required.
- Experience either working in a hardship location or providing counselling services to staff working under very difficult and insecure environments is an asset.
- Fluency in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
Knowledge & Skills:
- Specialist expertise in the assessment of mental health needs and the assessment of risk.
- Broad knowledge of all facets of counselling services and demonstrated skills to create a trusted environment in which others can talk confidentially.
- Ability to manage crisis situations which involve diverse actors and stakeholders.
- Ability to identify clients’ needs and suggest appropriate solutions.
- Excellent communication skills (oral, written and presentation).
- Conflict resolution and mediation skills.
- Ability to communicate effectively with people of both genders and diverse national and cultural backgrounds.
- Skills in designing and delivering trainings/information sessions on a number of subjects and ability to adapt those to different audiences.
- Incomplete applications will be disqualified.
- Please note that only applicants who are short-listed will be contacted;
- All applications should be submitted online through the E-recruitment. Applications received through any other avenues will not be accepted.
- WFP DOES NOT CHARGE FEES AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING AND OTHER PROCESSES).
Female applicants who are qualified are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.