Corporate 24 is looking for a Front Desk Officer | Jobs263

Front Desk Officer

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Corporate 24 Medical Centre
  • Post Date: March 4, 2020
  • Applications 0
  • Views 291
Job Overview

Applications are invited from competent suitably qualified and experienced persons to fill in the position based at Corporate 24 Hospital Bulawayo along Josiah Tongogara Avenue between 8th and 9th street.

RESPONSIBILITIES

  • Welcomes and greets all patients and visitors, in person or over the phone and answering or referring inquiries.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

  • Degree or Diploma in marketing or any related customer care qualification.
  • Experience in the same post will be an added advantage
  • Good interpersonal skills
  • Ability to speak Ndebele a must

How to Apply:

Interested persons should submit their applications together with Curriculum Vitae and certified copies of proof of qualification no later than Friday 13 March 2020 to:

The Administrator
Corporate 24 Hospital Group
89 Parham House
J. Tongogara Ave

Bulawayo.

Job Detail
  • Career LevelOfficer
  • QualificationDiploma
  • Experience3-5 Years
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