Mercy Corps is looking for a Human Resources Assistant | Jobs263

Human Resources Assistant

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Jobs263 Zimbabwe
  • Post Date: June 9, 2020
  • Applications 0
  • Views 495
Job Overview

Timeframe and Level of Effort: 4 months at 100% Level of effort.
The Consultant will report to: Country Director, Mercy Corps Zimbabwe


Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary

Mercy Corps exists to alleviate suffering, poverty, oppression by building secure, productive, and just communities. Mercy Corps has been present in Zimbabwe since 2002 focusing its interventions on a multi sectoral market systems development portfolio mobilizing communities to promote small-scale agriculture and revive local economies. Its current operations focus on helping smallholder farmers increase their incomes and harvests through the power of technology and increasing urban household access to quality, reliable water, sanitation and hygiene services. Market driven approaches are at the heart of Mercy Corps’ programming globally. Mercy Corps facilitates the development of systems that increase incomes and improve access to goods and services, while reducing the risks and effects of shocks and stresses.

General Position Summary

  • Provide Human resources assistance to the management of human resources for Mercy Corps programming in Zimbabwe;
  • Assist in the achievement of MC program objectives with the facilitation of recruitment, remuneration and staff development issues in the Human Resource Department;
  • Ensure day to day HR functions are performed in accordance with Mercy Corps policies and procedures and HR best practice;
  • Provide direct advice and guidance to staff on HR policies and procedures.

The Consultant will

Assist HR Leader and Country Director to:

  • Develop, implement and administer effective human resource programs including recruitment, orientation, performance evaluation, career development, training, diversity training, risk management and safety programs;
  • Develop staffing and recruitment plan to ensure that each team is staffed appropriately, according to need and funding availability, in an efficient and timely manner;
  • Remain informed, on an ongoing basis, about current and changing HR-related laws, policies and “best practices” to ensure that current and future personnel policies, employment practices, and compensation packages are within the limits of established standards, procedures, guidelines and policies of Mercy Corps, as well as national laws.

Scope of Work – Human Resources Assistant

  • Implement and evaluate the national staff Personnel Policies and Procedures Manual;
  • Maintain appropriate records and ensure confidentiality regarding personnel activities and personnel data including employment documentation, evaluations, exit interviews and other relevant information.
  • Periodically audit and archive or destroy dated information, including employee and applicant files, in accordance with national law;
  • Monitor employee concerns, complaints, and counseling needs and coordinate internal investigations and hearings with appropriate personnel and management;
  • Participate in orientation of new personnel with respect to HR policies and procedures, including remuneration, benefits, and the organizational “work ethic”, and exit programmes;
  • Administer all health insurance issues including employee inquiries and communication with the insurance provider;
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Safeguarding duties

  • Assist in promoting prevention of sexual misconduct, sexual exploitation and abuse (SEA);
  • In partnership with the program team, assist in facilitating Safeguarding awareness-raising in local communities;
  • Work with individuals and teams to help ensure that programs and operations are integrating Safeguarding measures;
  • Act as a reporting avenue for Safeguarding related issues, concerns or experiences and ensure next steps occur in accordance with organizational policies and procedures;
  • When requested, provide logistical and planning support around investigations;
  • Act as a resource to survivors and help ensure their safety, security and well-being.
  • Help support a survivor-centered approach.

CARM Duties

  • Ensure data quality of CARM database(s);
  • Procedures;
  • Ensure every program has active feedback channels and that proper procedures are followed;
  • Ensure proper documentation for all feedback

Required Experience & Skills

The position demands a dynamic individual with a demonstrated ability to achieve results in a demanding environment:

  • An undergraduate degree in Human Resources Management or its equivalent;
  • A professional qualification such as IPMZ is essential;
  • At least 3 years’ continuous practice in a similar position with knowledge of local labor laws;
  • Proven ability to work with diverse teams;
  • NGO experience is strongly preferred.

To apply

Please send one document that includes your cover letter describing your interest, qualifications, 3 contactable references and your CV to Mercy Corps Human Resources at

Applications should be clearly marked with the position applied for in the email subject line.

Only short listed candidates will be contacted.

Female candidates are encouraged to apply.

Deadline: 12 June 2020 (COB)


Job Detail
  • Career LevelOther
  • QualificationDegree
  • Experience3-5 Years
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