Oxford Recruitment is looking for a L2 ICT Support Engineer | Jobs263

L2 ICT Support Engineer

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Oxford Recruitment
  • Post Date: July 15, 2020
  • Applications 0
  • Views 403
Job Overview
  • At least minimum of 2 years’ experience in ICT industry.
  • Age between 23 – 35. Industry certification (Microsoft MCSA or MCSE, Veeam, Sophos, Linux, Cisco, etc.).
  • Well groomed, well-articulated.
  • Good Analytical skills (Math at A Level).
  • The ideal candidate will take responsibility for methodical approach when a problem arises to get to the best resolution for the client.
  • Microsoft Server & workstation experience (Build, administer, support).
  • Solid understanding of Desktop and Server Support.
  • Good background of networking fundamentals.
  • Resolve helpdesk calls promptly either telephone, or remote management.
  • Receive/log/route user calls for assistance or repair, follow-up on and/or report aged calls to ensure timely response.
  • Troubleshoot and coordinate resolution of helpdesk tickets.
  • Research, evaluate and test hardware and software products and systems solutions; install, configure and test hardware and/or software.
  • Prepare reports or proposals.
  • Provide systems support for LAN and WAN clients.
  • Install, configure and manage telecommunication equipment for our clients.
  • Sales and Telesales.
  • Direct Sales.
  • Contact existing customers and new prospects to attempt to sell our products and services.
  • Customer Service.
  • Call customers to check their details and update contact records.
  • Let customers know about new.

You’ll have to do character interview via Teams/Skype/Zoom for the shortlisted candidates. Preferably an unmarried male and willing to work long hours.

Urgently apply if you are interested and attach your CV in word format to: cvs@oxfordrecruitment.co.zw

A generous salary package will be offered to the right candidate in Basic RTGs + partly USD cash allowance + 10% commission on sales.

Job Detail
  • Career LevelOther
  • QualificationDegree
  • Experience3-5 Years
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