CNFA seeks a Receptionist/Administrative Assistant | Jobs263

Receptionist/Administrative Assistant

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Jobs263 Zimbabwe
  • Post Date: November 9, 2020
  • Applications 0
  • Views 448
Job Overview

Reports to: Operations/Safety & Security Manager
Location: Bulawayo, Lupane, or Hwange

About CNFA and Amalima Loko

CNFA is a US-based non-profit nongovernmental organization (NGO) that works to stimulate economic growth and improve rural livelihoods in the developing world through five core capabilities: (1) Productivity, Food Security and Nutrition; (2) Input Supply and Farm Services; (3) Economic Resilience and Rapid Recovery; (4) Value Chain Development; and (5) Volunteer Technical Assistance. Amalima Loko is a new USAID-funded 5-year program implemented by CNFA and 5 partner organizations which applies community-driven approaches to improve food security, nutrition, and natural resource management in over 80 communal wards in Matabeleland North.

Position Summary

The Receptionist/Administrative Assistant is responsible for providing administrative and clerical services. Providing these services in an effective and efficient manner.


  • Receptionist functions; answer all incoming calls and handle caller’s inquiries whenever possible; redirect calls as appropriate and take adequate messages when required; greet, assist and/or direct visitors;
  • Prepare telephone bills and ensure their proper use as well as payment for same if used for personal purpose as per CNFA policy;
  • Process and follow up on all utility bills ie power, water etc;
  • Issuing of stationery and office supplies;
  • Handling of petty cash.
  • Coordinating between programs and operations in resolving day-to-day administrative and operational problems;
  • Organizing travel arrangements, coordinating staff accommodation, reconciliation of invoices & processing of payments;
  • Sending out and receiving mail and packages;
  • Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software);
  • Preparing meeting minutes, meeting notes and internal support materials;
  • Sending and receiving forms to CNFA staff;
  • Supervise office cleaner;
  • Keep all sensitive information pertaining to CNFA confidential;
  • Update the security registers; Complete other duties as necessary as assigned by the Operations/Safety & Security Manager.


  • A diploma in administration/secretarial studies.
  • A degree in business administration or equivalent will be an added advantage;
  • At least 5 years NGO and USAID experience in administration;
  • Further training in administration will be a plus;
  • Clean class 4 drivers’ license.

Knowledge, Skills and Abilities Requirement

  • Knowledge of telephone/ communication systems, Microsoft Office applications;
  • Relevant training as a Receptionist/Telephone Operator;
  • Reliable & ethical;
  • Strong interpersonal and communication skills;
  • Good organizational skills and attention to detail;
  • Accuracy, ability to multitask and manage pressure;
  • Ability to independently screen and route communications to the proper source/office;
  • Ability to maintain confidentiality and treat people fairly and equitably.


  • Fluency in spoken and written English is essential.
  • Basic proficiency in spoken IsiNdebele required.
  • Proficiency in other languages spoken in Matabeleland North a plus.

Qualified candidates, especially women are encouraged to send their applications. To apply please send a cover letter and CV to with “Receptionist / Administrative Assistant” in the subject line.

Deadline: 10 November 2020 (12pm)

Job Detail
  • Career LevelOther
  • QualificationDiploma
  • Experience5-10 Years
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