Head Hunters seeks a Store Manager | Jobs263

Store Manager

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Headhunters Zimbabwe
  • Post Date: March 19, 2020
  • Applications 0
  • Views 251
Job Overview

DEPARTMENT :Operations

REPORTS TO : Operations Director

JOB SCOPE

  • Store Manager will be responsible for managing the processes of the operations department including sales and customer growth, product range, customer service and people management.

DUTIES AND RESPONSIBILITIES:

  • Plan and implement sales plan as set by the Directors to achieve set monthly sales target.
  • Plan and implement effective interventions to ensure store’s financial objectives are met.
  • Manage budgets, expenses, GP’s and ratio controls to agreed levels
  • Ensure adequate stock levels through monthly stock takes thus avoiding uninterrupted product supply.
  • Produce weekly and monthly sales performance reports for onward review by the Directors
  • Ensure that attention is paid to specifications and quality control of all products
  • Ensure adequate product range is available to maximize productivity and sales
  • Coordinate outstanding customer service and satisfaction ensuring that the company is positively promoted.
  • Set, monitor expected performance standards and implement performance interventions for departmental heads.
  • Analyzing sales figures and forecasting future trends
  • Analyzing and interpreting trends to facilitate planning
  • Organizing special promotions, displays and events
  • Attending and chairing meetings
  • Updating colleagues on business performance, new initiatives and other pertinent issues
    Touring the sales floor regularly, talking to customers and colleagues and identifying or resolving urgent issues
  • Maintaining awareness of market trends in the retail industry , understanding forthcoming customer initiatives and monitoring activities of local competitors
  • Initiating change to improve the business
  • Maintains stability and reputation of the store by complying with legal requirements
  • Identify and develop skills and competencies required to meet store objectives.
  • Dealing with staffing issues such as recruitment, selection, orientation , conducting performance reviews, motivation and training and development
  • Monitor departmental leave plans and ensure compliance to reduce leave liability is adhered to
  • Maintain discipline and ensure employees adhere to standing rules and instructions.
  • Maintain a hygienically clean, safe, healthy working environment by adhering to standing policies and procedures

CRITICAL AREAS OF WORK

  • Grow sales on a monthly basis to agreed levels.
  • Coordinate weekly/monthly stock takes and compile and submit returns to Operations Director on time.
  • Weekly/monthly sales and production reports to be compiled and submitted to Operations on time.
  • Ensure that products are displayed to the best advantage i.e. look tasty, fresh and clean
  • Managing and motivating the team

SAFETY AND FIRE

  • Promote safety consciousness with every employee at all times and ensure that they are fully aware of safety and fire drill procedures.
  • Demand safe working conditions and habits from employees.
  • Ensure employees are trained to promote their ability to be multi-skilled.
  • Constantly strive for skills growth, sales growth and containment of expenses to minimum levels.
  • Coordinate marketing, advertising and any specials within the store.
  • Any other duties as assigned by management

Requirements

  • Relevant Qualifications
  • At least 2 years experience in a similar position
  • Flexible and hands-on
  • Fast learner, Honest and accountable
  • Good communication skills

Eligible Candidates to send CVs to recruitment@headhunters.co.zw

Job Detail
  • Career LevelManager
  • QualificationDegree
  • Experience1-3 Years
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